Why Business Communication Skills 
Are So Important

The development of these skills are usually neglected, but when developed, they make a massive difference to the performance of Businesses and every individual...

Effective Communication

Crucial for every business

These skills dictate how successful we are in acquiring and retaining customers or clients... how productive and loyal our employees are, our ability to change and adapt to meet our business needs.

Our Communication Skills even dictate the relationships and conditions we have with suppliers and service providers.

In short, our ability to communicate effectively is the heart of our business... 

The question is...

Will you take just a few moments to discover how you can easily improve yours?




Why Communication Skills are so important...

  • Improved collaboration
  • Enhanced customer relations
  • Increased productivity
  • Better decision making
  • Effective leadership
  • Conflict resolution
  • Greater innovation
  • Stronger negotiation 
  • Increased employee engagement

Effective communication is essential for all aspects of business, from internal operations to external interactions. It drives efficiency, cooperation and success.



A Few Facts

  • The lack of Communication Skills costs UK businesses £8.4 Billion per year (Source: Pace Learning research commissioned by McDonalds)


  • Business who do provide 'Communication Skills' development benefit from improved productivity, by up to 200% and are 24% more profitable than businesses who don't provide 'Communication Skills' development (Source: Dale Carnegie)


  • 58% of all management have never had any any Training (Source: Forbes)


  • 80% of Employees have experienced such poor management that 75% considered leaving their job and 55% did leave at a cost to the business of £30,000 per employee (Source: Oxford Economics and ACAS)

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